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Yesterday, I spent most of the day in Oslo. It was mostly work, I was at a fairly long business meeting. I guess it was ok, even though I don’t care much for meetings. When I attend a meeting, I usually don’t get much work done. And usually, when I am attending a meeting, I don’t focus on what’s happening during the meeting. I think about everthing else. That’s why I want every meeting to be as short as possible.

That’s really all you need to know about the trip to Oslo.

I got home about eight o’clock, it was dark, and it was cold. I was only wearing a rain coat, because it usually rains, but not that day.

As I was about to walk home from the train station, a car pulled up next to me, and the driver asked me if I was on my way home and if I wanted a ride?

This was the local pizza delivery guy. He was about to deliver pizza not far away from my house.

I was thrilled and I said yes.

This is probably the best marketing a pizza restaurant can get. It didn’t cost them any money, and I’ll tell all my family, friends and colleagues about this. Soon, this story will be all over town, it will be like viral marketing.

I am not sure if the pizza guy had given much thought about this, and the effect it can have on their restaurant. The reason he asked me if I wanted a ride home, was probably because I have been at the restaurant a lot, and he had delivered pizza to my house more times than to most people in town.

He was just being friendly, but most times, being friendly will have a major positive impact on your business.

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This entry was posted on Saturday, November 29th, 2008 at 9:16 pm and is filed under Amusing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
2 Responses to “The Pizza Delivery Guy”

When companies do right by their customers they deserve the good karma they receive.

Hopefully you are reinforcing their excellent customer service by giving credit where credit is due.

Feedback Secrets’s last blog post..A Self-Publishing Dream Come True

Jens says:

Yes, I am probably their most loyal customer :-)

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